We can’t wait to equip you for your next adventure—here’s how we get your gear to you safely and efficiently:

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays). You'll receive an email confirmation once your order has shipped.

Shipping Methods & Times

• Domestic (USA): 4–8 business days

• Canada: 7–12 business days

• UK, Australia, New Zealand: 8–15 business days

• International: 10–20 business days

Shipping timelines may vary due to customs, carrier delays, or busy seasons.

Shipping Costs

• Free Standard Shipping on all U.S. orders

• International shipping costs are calculated at checkout based on destination

Oversized or Heavy Items

Bulky or heavy items (like tents, kayaks, or gear sets) may ship via freight. If so, we’ll notify you via email with estimated arrival details.

Tracking Your Order

Once shipped, you’ll receive an email with a tracking number. Please allow 1–2 business days for carriers to update tracking information.

Shipping Insurance

All orders are insured against damage or loss. Please retain any damaged packaging and notify us immediately if there’s an issue.